Annual Report 2023
Keys Group is pleased to announce the publication of its Annual Report for 2023.
About Us
Welcome to Westholme—a Birmingham-based residential service supporting individuals with Autism, Learning Disabilities, Acquired Brain Injuries, and Mental Health Needs. In our tranquil environment, individuals find the support to develop confidence and embrace their unique identity. We provide specialised services, empowering people to enhance independence within a caring community. Our dedicated team collaborates to turn aspirations into reality, offering access to training, volunteering, and employment opportunities. At Westholme, community engagement and skill development flourish in a friendly atmosphere. We celebrate personal growth in a sanctuary where identity is honoured.
Our Support
At Westholme diversity is our strength. We embrace people of various religions, faiths, and cultures, providing support for those with mixed diagnoses of mental health, ABI, autism, and learning disabilities. Utilising different support plans, including the Recovery Star, ABI, and Autism support plans, we take a person-centred approach, involving the people we support in their care decisions. Our strong collaboration with the mental health team, FIRST, ensures robust support for those with mental health issues.
All staff are comprehensively trained, maintaining a high standard of care. With an open-door culture, the people we support and staff can approach the manager for support anytime. At Westholme, compatibility prevails, fostering positive relationships among individuals, regardless of diagnoses or age differences. With 7 staff per shift and 2 wake nights, our excellent staffing levels guarantee continuous support for everyone at Westholme.
Accommodation
Westholme spans three stories within a beautiful Victorian building. The service comprises 13 bedrooms, including 7 ensuites. The layout offers two kitchens, a dining room, lounge areas, a quiet room, a medication room, and a cellar. To ensure accessibility, there is a lift for those who find stairs challenging. The expansive garden includes a summerhouse with a convertible pool table, making it perfect for meetings, parties, and gatherings.
Location and Transport
Nestled between the vibrant Moseley Village and Kings Heath High Street, Westholme offers easy access to local attractions. An excellent bus route connects the service to Birmingham City Centre, and Yardley Wood train station is just 2 miles away. The people we support can explore cinema, bowling, swimming, and gym facilities nearby, with the town centre a mile away and the city centre just a couple of miles away. Essential services like doctors, dentists, and opticians are conveniently close, while a variety of restaurants, pubs, cafes, and coffee shops cater to diverse preferences, ensuring an enriching and accessible lifestyle for everyone at Westholme.
Ethos and Values
Accomplish’s Westholme service is part of the Keys Group, a family of care and support providers, including Accomplish, Keys, and Peak, who share a common goal of delivering the best outcomes for those who choose our care. We have recently launched a new set of values that embody our beliefs and principles.
At Westholme we embody the EPIC values of Excellence, Passion, Integrity, and Caring.
Our commitment to excellence drives us to achieve the highest standards of learning, development, and performance in all that we do.
Our passion for delivering the best outcomes for those in our care is evident in our ambitious and committed approach to care and support.
Our integrity and transparency in our work is reflected in our honest and transparent communication and sharing of results and learnings.
Our caring approach is centred on showing compassion and empathy, placing those in our care at the centre of all that we do, and always putting the people we support at the heart of all our actions.
Good News from Westholme
At Westholme, we celebrate individual successes and unique journeys. One person we support has embraced successful self-medication, showcasing personal growth. Another, engaged in weekly karate sessions, is gaining confidence and advancing in belt achievements. Adding a splash of fitness, this person has also taken up swimming. Meanwhile, a person we support visited Morocco, got married, and continues to cherish those connections with periodic visits. Additionally, another person managing diabetes has joined a football team, enjoying the benefits of regular exercise and the camaraderie it brings. These stories reflect the diverse and fulfilling lives of the people we support at Westholme.
Annual Report 2023
Keys Group is pleased to announce the publication of its Annual Report for 2023.
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