Annual Report 2023
Keys Group is pleased to announce the publication of its Annual Report for 2023.
Westholme
About Us
Welcome to Westholme—a Birmingham-based residential service supporting individuals with Autism, Learning Disabilities, Acquired Brain Injuries, and Mental Health Needs. In our tranquil environment, individuals find the support to develop confidence and embrace their unique identity. We provide specialised services, empowering people to enhance independence within a caring community. Our dedicated team collaborates to turn aspirations into reality, offering access to training, volunteering, and employment opportunities. At Westholme, community engagement and skill development flourish in a friendly atmosphere. We celebrate personal growth in a sanctuary where identity is honoured.
Our Support
At Westholme diversity is our strength. We embrace people of various religions, faiths, and cultures, providing support for those with mixed diagnoses of mental health, ABI, autism, and learning disabilities. Utilising different support plans, including the Recovery Star, ABI, and Autism support plans, we take a person-centred approach, involving the people we support in their care decisions. Our strong collaboration with the mental health team, FIRST, ensures robust support for those with mental health issues.
All staff are comprehensively trained, maintaining a high standard of care. With an open-door culture, the people we support and staff can approach the manager for support anytime. At Westholme, compatibility prevails, fostering positive relationships among individuals, regardless of diagnoses or age differences. With 7 staff per shift and 2 wake nights, our excellent staffing levels guarantee continuous support for everyone at Westholme.
Accommodation
Westholme spans three stories within a beautiful Victorian building. The service comprises 13 bedrooms, including 7 ensuites. The layout offers two kitchens, a dining room, lounge areas, a quiet room, a medication room, and a cellar. To ensure accessibility, there is a lift for those who find stairs challenging. The expansive garden includes a summerhouse with a convertible pool table, making it perfect for meetings, parties, and gatherings.
Location and Transport
Nestled between the vibrant Moseley Village and Kings Heath High Street, Westholme offers easy access to local attractions. An excellent bus route connects the service to Birmingham City Centre, and Yardley Wood train station is just 2 miles away. The people we support can explore cinema, bowling, swimming, and gym facilities nearby, with the town centre a mile away and the city centre just a couple of miles away. Essential services like doctors, dentists, and opticians are conveniently close, while a variety of restaurants, pubs, cafes, and coffee shops cater to diverse preferences, ensuring an enriching and accessible lifestyle for everyone at Westholme.
Ethos and Values
Accomplish’s Westholme service is part of the Keys Group, a family of care and support providers, including Accomplish, Keys, and Peak, who share a common goal of delivering the best outcomes for those who choose our care. We have recently launched a new set of values that embody our beliefs and principles.
At Westholme we embody the EPIC values of Excellence, Passion, Integrity, and Caring.
Our commitment to excellence drives us to achieve the highest standards of learning, development, and performance in all that we do.
Our passion for delivering the best outcomes for those in our care is evident in our ambitious and committed approach to care and support.
Our integrity and transparency in our work is reflected in our honest and transparent communication and sharing of results and learnings.
Our caring approach is centred on showing compassion and empathy, placing those in our care at the centre of all that we do, and always putting the people we support at the heart of all our actions.
Good News from Westholme
At Westholme, we celebrate individual successes and unique journeys. One person we support has embraced successful self-medication, showcasing personal growth. Another, engaged in weekly karate sessions, is gaining confidence and advancing in belt achievements. Adding a splash of fitness, this person has also taken up swimming. Meanwhile, a person we support visited Morocco, got married, and continues to cherish those connections with periodic visits. Additionally, another person managing diabetes has joined a football team, enjoying the benefits of regular exercise and the camaraderie it brings. These stories reflect the diverse and fulfilling lives of the people we support at Westholme.
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Summary and contact details
- Support Type: Acquired Brain Injuries, Learning Disabilities, Autism, Mental Health
- Capacity: 13 Adults
- Gender: Mixed Gender
- Location: 29 Greenhill Road, Moseley, Birmingham, B13 9SS
- General enquiries: 0121 449 6383
- Email: [email protected]
News and events
Unlocking Trust and Stability: A Journey of Positive Behaviour Support with Adnan
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Navigating Anxiety at Disneyland Paris with The Power of Positive Behaviour Support
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Hugglescote: How Alfie’s Courage Made a Potentially Life-Saving Difference
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Enhancing Care with Activity and Communication Passports at Pathway House
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Enhancing Lives Through Positive Behaviour Support: A Conversation with Accomplish’s PBS Lead, Ben Adkins
Improving quality of life is the main focus of positive behaviour support, a goal which...
Turning Goals into Achievements: Adam’s Inspiring Transition to Independent Living
A gradual and positive approach to support has seen Adam* meet his goals and successfully...
Lydia’s Success Story: From Job Hunting to Job Landing
Such was her determination to secure work and enjoy productive days, 22-year-old *Lydia didn’t let...
VIPs attend renaming ceremony of Accomplish service in Birmingham
VIPs attend the renaming ceremony of Accomplish service in Birmingham
Felix’s Memorial Garden: A Touching Tribute at Evergreen
When a person lives in a residential service for many years, it truly becomes their...
Accomplish Supports People to Achieve Milestone of Independent Overseas Trip
Three people supported by Accomplish have taken their first ever wholly independent overseas trip and...
Empowered by Support: Phil’s Courageous Return to the Community After 12 Years
Discover how Phil’s triumphant return to the community after 12 years, fuelled by support and...
VIPs attend opening of new supported living development in Rushden
VIP guests gathered to celebrate the official opening of a new supported living development which...
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Brain Injury Awareness Week – Boston House
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Alternative Therapies at Fairford Court
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Chepstow House Gardening Success Story
The gardening skills of a person supported at a Ross-on-Wye specialist care service have been...
Josh Gains Independence After Getting a Job and a Flat
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Accomplish’s Fairford Court and Kemble House Services Host an Animal Day
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Success Story – Elm House Resident Moves Into Independent Flat in the Community
A person supported at Accomplish’s Elm House has recently stepped down from supported living into...
Westhope Mews Supported Living Super Stars Club
A group set up during lockdown to help people share positivity in a specialist care...
Accomplish Services Celebrate their First Christmas Party Since 2019
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Accomplish Cheshire and Manchester Supported Living Raise funds for Pets as Therapy
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Introducing our new values
It’s been a really exciting time recently as our organisation has grown and evolved. A...
Cildewi House raise money for Pets As Therapy
Cildewi House has raised more than £200 for charity by holding a fun-packed fundraising day.
Commercial Team raise £1,200 for Charity
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Glebe Road introduce new interview panel
Glebe Road is a residential service supporting people with mental health needs as they move...
Accomplish celebrates being shortlisted for prestigious awards
Accomplish is celebrating the news that the organisation and colleagues working within it have been...
New Managing Director Joins Accomplish
Accomplish has appointed a new Divisional Managing Director.
Darren’s woodworking skills put to use
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The Social Club on World Mental Health Day
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Mayor unveils Accomplish Service New Name
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September 21, 2022
National Fitness Day – 21st September 2022
Physical activity and its positive impact on a person’s mental well-being has long been established....
September 20, 2022
Daredevil Regional Manager Raises More Than £1,800 for Charity
Donna Wood, Regional Manager at Accomplish Group, is a self-confessed ‘adrenaline junkie’ and relishes taking...
September 9, 2022
Queen Elizabeth II, 1926 – 2022
Everyone across Accomplish Group would like to express their deep sadness on the passing of...
September 6, 2022
Acquisition of Welsh Supported Living Provider Recovery Care
Accomplish Group is pleased to announce the acquisition of Welsh specialist supported living provider Recovery...
July 27, 2022
Regional Manager Completes Triathlon for Charity
To raise money for good causes, some people decide to tackle a sporting challenge. But...
July 26, 2022
Over 100 Shoeboxes Filled with Essential Items Delivered to Ukrainian Refugees
As the devastating conflict in Ukraine continues, the people we support at Accomplish have been...
July 18, 2022
Person We Support Builds Bird House and Shares His Template With Others
A birdhouse created by a person we support has been such a success, he is...
July 8, 2022
Prime Time TV Programme has a Positive Impact on a Person we Support’s Life
A prime time television talent show has inspired a person we support to get involved...