At accomplish we promote an open and transparent culture and will always communicate any concern to the appropriate body such as Safeguarding, CQC, Care Inspectorate Wales and/or the Police. We focus on this commitment within our induction and we view every staff member as a custodian of our culture and expect them to play an active role in upholding our positive culture.

We encourage any person we support, staff member or external person who has concerns regarding care or service delivery to raise these with the Service Manager or a Senior Manager or Director. We are committed to addressing all concerns raised. We hope that by enabling any person to disclose any malpractice, that serious concerns can be addressed and acted upon promptly.

You can raise your concern by completing the online form below or by calling 0333 444 0075.

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